VIRTUAL ASSISTANT / SOCIAL MEDIA MANAGER

Team for the Soul | May 2021 up to present

• Graphic designing of all the graphics needed (i.e. Social Media posts, Lead Magnet, Flyer, YT Thumbnail, Banner) using Canva

• Video editing/trimming of all the videos needed (i.e. YouTube, Courses, Monthly meetings with clients) using Filmora

• Social Media Management (Facebook, Instagram, LinkedIn and YouTube)

• Web/Landing page designing in Kajabi

• Creating Monthly course structure in Kajabi, includes uploading files and do quality checking of the courses before and after published

• Helping with the content creation for Social Media posts

• Providing help with the organization on G-Drive and DropBox

• Creating SOP for some tasks for easy reference in the future

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VIRTUAL ASSISTANT

HeartBased Solutions | May 2021 to November 2022 - Part-time

• Video editing/trimming for the Course and YouTube using Filmora

• Graphic designing (YouTube Thumbnail, Lead Magnet, E-Book)

• Doing the weekly process of uploading and scheduling YouTube videos on YouTube studio

• Creating email marketing with the texts provided, then scheduling it on Active Campaign.

• Course creation in Teachable
  
   

SOCIAL MEDIA MANAGER/ADMIN VIRTUAL ASSISTANT

Smart Plus Academy | November 2020 up to March 2021

• Creating graphics using PowerPoint and Canva

• Social media posting using Social Bee

• Social media engagement (Instagram and Facebook)

• Video cutting/trimming of the course recordings using Camtasia

• Clean up the Zoom account (download and delete all recordings; then upload it to the shared drive)

• Preparing and sending out the handouts materials for the students

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SOCIAL MEDIA MANAGER - CHAT SUPPORT

GAL220 Business Support Services for Xcel Hub | 2020 September 1 - September 12 (51 hours) -Apprenticeship

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• Managing the inbox and answering all the inquiries

• Checking and replying on the comment section

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TEAM LEADER / SUPERVISOR

Oneworld Alliance Logistics Corp. | March 2019 - May 2020

 

• Provides quality customer service, including interacting with clients, responding to all inquiries, and effectively handling clients complaints

• Manage the team, check them if they need help, and solve the problem if there's any

• Checking emails from time to time if there were new documents received from clients

• Attending clients and management meeting, discussed with the team after

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ACCOUNT HANDLER

Oneworld Alliance Logistics Corp. | Aug 2015 - March 2019

 

• Checking the completeness of the documents receives from clients

• Doing all the documentation process needed to release the goods from the Bureau of Customs

• Make and update shipments daily monitoring reports through google sheet for clients

• Closely monitor the shipment's status from filing at Customs until delivery to the clients

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ACCOUNT HANDLER

Meister Transport Inc. | July 2012 - June 2015

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• Checking the completeness of the documents receives from clients.-

• Prepares all the documents needed to release the cargo from the Bureau of Customs

• Closely monitor the shipment's status from filing at Customs until delivery to the clients

• Submit daily monitoring report to the clients

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